Concept Store For Independent Fashion

Chat with the team at the store

Monday - Thursday 10 - 5.30

Friday 10 - 6

Saturday 10 - 4.30

Sunday 11 - 4

Orders are processed Monday to Friday

Shipping in New Zealand is overnight but can take 1-2 days

You will receive tracking details once your order has been processed

Returns & Refund

Carefully check all the details of items before purchasing & feel free to email us with any questions. 

We are happy to exchange sizes when necessary & available (exchanges can only be made once).

Exchanges, Store Credits & Refunds available on full price items only (store credits valid for 6 months).

Sale items can not be exchanged, credited or refunded. 

Items must be in original condition, unused, unworn & with the original tags attached.

We can not exchange, repairs or refund items that have been damaged due to general wear & tear.

Initial shipping costs will not be refunded unless the item is faulty.

Before an item is returned, email the details for return & or exchange requirements.

Courier return items to:

The Service Depot

11 Ghuznee Street

Wellington

New Zealand

P 64 4 8025381

shop@theservicedepot.co.nz

Remember to keep your tracking details for your return item & request signature required, as we can not take responsibility for packages that do not arrive

If you have any queries email us, we are happy to chat

Thanks for shopping with us!

 

We do not rent, sell or distribute our customer base or newsletter e-mails to anyone. We also do not store your credit card details on our server, all credit card purchases are processed through DPS a secure payment gateway.